Privacy policy

Privacy Policy

ITOUCH SA respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, www.itouchsa.com, or make a purchase from us.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
Device Information: IP address, browser type, operating system, and other technical data when you browse our site.
Usage Information: Details about how you use our website, such as pages viewed, links clicked, and time spent on the site.

How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders, including payments, shipping, and customer service.
To send updates regarding your order, promotional offers, or other communications (you can opt-out at any time).
To improve our website, services, and user experience through analytics and feedback.
To comply with legal obligations and protect against fraudulent activities.

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with:

Service providers such as payment gateways, shipping partners, and IT support who assist us in delivering our services.
Legal authorities if required to comply with applicable laws or enforce our terms and policies.

Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. All transactions on our website are secured with encryption technologies to ensure your data is safe.

Your Rights

Under South African privacy laws, you have the right to:

Access the personal information we have about you.
Request corrections or updates to your information.
Withdraw consent for marketing communications at any time.
Request deletion of your personal data (where legally permissible).

To exercise these rights, please contact us at hello@itouchsa.com.

Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. You can manage cookie preferences through your browser settings.